How to Ship Products you Buy from UK to Nigeria

Scared of Shipping from the UK to Nigeria? cargonaija is capable and will deliever to anywhere you like! ------on one condition though,The Fear Factor You Need to Beat Flat!! Read on! The fear of falling into the wrong shipper's hand has actually killed the entrepreneurial spirit in some people who are willing to shop for imported goods from the UK to sell in Nigeria. Couple of years ago One of our first time customer who is now one of our numerous loyal customer as she now ship regularly with cargonaija was asked a question as to why people are always scared of giving their goods to a shipper or cargo company they found online? Her ouright response to that question was "FEAR" She said what if the company ran away with your items? How do you trace them, etc? To be honest, the answer anyone would give to this question won't be different. But in this 21st century one cannot continue to live on the notion that every cargo or shipping companies helping people to ship stuff to Nigeria from the UK are (419) as my beloved people from my country would say.I always say to any skepikal potential customer making enquiry about our cargo/Shipping service to Nigeria for the first time, that he or she only need to use cargonaija once afterwards they will become our customer for life.... And so far so good, and to the glory of God it has always been like that. Why do you want to travel tens of thousand miles from Nigeria to shop for very few items in the UK? Obviously,Time and money resources is wasted in the process. Instead, you should do your homework properly. Ask family, friends and relatives if they have any shipper with good track records in mind. Take your time to ask them further if they have actually used the service of such shipping company themselves. If you are not convinced just go online and do your search yourself. Nowadays you could find virtually anything you are looking for using the power of the internet within the click of a mouse.... Thanks to Google and other search engines! Now that you have chosen your Shipper, What next? You may well had thought that this shipping company you've chosen will deliever on their promises in the aspect of smooth and efficient delivery in Nigeria, you would be shock at times that some shipping companies only just have that shinning website, fortified with all kind of Mumbo Jumbo tracking technogy but service performance is up to no scratch. Having Tracking, four phone numbers, limitless past customers reviews etc, does not neccesarily means that that company is the best choice to help you send good you buy from the UK to Nigeria. Cargonaija has mobile phone numbers and contact emails as a means of communication between us and our customers. The reason for this is to serve our customers round the clock. Our customers can reach us at both sociable as well as unsociable hours on any of our mobile phones. Stick With That Shipper While the devil you've known is better than that newly met angel of yours. Things may seem as though your shipper hasn't been performing optimally, but host of factors could attribute to the poor performace. No business or corporation is happy to lose any of their customers. Understanding and looking at things from differnt angles is vital between a customer and a shipper. If the reason for sudden shift in a shipper's performance is a slight delay in getting your good delivered to Nigeria., then this is not an enough reason to change your shipping agent. However if any shipper performance is hindered by a combition of poor delivery, lack of customer service ethics and issues such as missing consignments without adequate compensation in place etc are the peculiarities then you need to change your shipper to a better one in other for you to remain in business. (c)Ola cargonaija

Shipping to Nigeria For Christmas-----What You Shoud Know

Important Notice:  We have now started collecting shipping to Nigeria for Christmas, you can now bring your item or let us know if you will like us to come and collect from your door.

Tips on shipping stuff to Nigeria for Christmas! 

 # Make Sure You Send The Item to Be Shipped to Nigeria one month prior to Christmas .When shipping agents loose their head and think " Hey why not lets take on plenty of customers items, afterall they can't do us nothing if we don't get their stuff to Nigeria before Christmas" But the point missed here is the fact that the concept of good customer service ethics has been forgone, period! With that said, at times shipping or freight agent put in so much effort to get things right, get their customers items as quickly as possible  from point A to B..... But, but in the Nigeria context of doing things, Jaw dropping of immerse magnitude often occur such that would make you wonder Why? How? and what? always happen. How do you explain this " Dont worry OGA meaning (Boss) We will deliver today" Then you as a shipping agent who exported the item from the UK took on your Nigerian representative words for it. You went ahead and assured your customer that their goods will be delivered (TODAY) as your representative or agent in Nigeria had said. Your customer who send the goods waited all day, even had to get that day off work hoping their item will be delivered as promised but it never happened. Your customers who was left disappointed would then Begin to have a serious go at you. Typically customers would email you all sorts of nasty emails, such as You call yourself UK number one shipping or cargo agent to Nigeria yet your customer services is crap!! Some could go as far as saying I am dissapointed in your poor rated service. When you came to collect my stuff you sounded a very nice shipping company Blah blah blah, now you've turned out to be a sheep in a wolf's clothing! Oh dear, what a business calamity. As you would want to protect your business reputation, you rang the agent from hell who had failed your customer in the aspect of delivery, he didn't pick up his phone due to the fear of been told off. You're now at the mercy of reassuring the customers that things will be okay, imagine having about thirty customers you've to deal with on that particular shipping or cargo slot? As soon as things became sorted you now became a Happy Bonny.

# Sensible people do not leave things to the very last minutes during Christmas period.

 Don't be caught out in the Christmas rush, get your things sent as early as you could possibly do. Don't leave it for too late, hence your Nigeria consignee could get their items 13th of January  as supposed December the 13th. What sense is in Christmas tree shipped to Nigeria getting to the owner by 3rd of January.

# If you couldn't  Ship by the 15th of November Then  Such Item is not Gone Till December

 This phrase may not seem sensible but it has a huge meaning in it. Cargonaija for example will stop taking any shipping order aimed for Christmas delivery to Lagos from the 15th of November. All items collected after that date is not guaranteed delivery in Nigeria for Christmas.However, we guarantee delivery of item before Christmas up till the 13th of December for all air freight item to Nigeria. . We can only promise to deliver what we are capable of delivery.

 # Make Sure Items to be Shipped to Nigeria for Christmas are not of Vague Nature.

 We cannot stressed this enough that not all item can be shipped to Nigeria. Season does not even count in some circumstances. Meat, Live animals, NAFDAC RESTRICTED ITEM etc, is a No Go area during Christmas period in Nigeria. While complete embargo is not placed on all NAFDAC items in Nigeria. However, the customs services in Nigeria is more sensitive and their reaction can be very unwelcoming when you ship restricted item in a commercial quantity. So know what you're shipping, ignorance is not a permissible excuse at law. Read more here on Nigerian Customs Restricted items  If you're  in doubt, please do ask questions.

(C) Cargonaija